Important safety information
Genuine Family Care is not an emergency service. We are a housing placement coordination service and cannot provide crisis intervention, emergency medical care, or real-time safety response.
If you or someone you know is experiencing a medical emergency, overdose, mental health crisis, or immediate danger — do not contact us first.
Call or text immediately
911
Emergency services
Medical emergency · overdose · violence · immediate danger
988
Suicide & Crisis Lifeline — call or text
Mental health crisis · suicidal ideation · emotional emergency · 24/7
Text
HOME to
741741
Crisis Text Line
Mental health crisis by text · 24/7
1-800-662-4357
SAMHSA National Helpline
Substance use & mental health · free, confidential · 24/7
214-743-1200
Metrocare Crisis Line — Dallas
Mental health & SUD crisis · Dallas County · 24/7
817-335-3022
MHMR Crisis Line — Fort Worth
Mental health & SUD crisis · Tarrant County · 24/7
1-800 -799-7233
National Domestic Violence Hotline
Safety planning · shelter resources · 24/7
All content on this website is informational only and does not constitute medical, legal, or housing advice. Genuine Family Care is not a treatment provider, medical provider, licensed counselor, legal advisor, or government agency. Placement is subject to provider availability, provider approval, and client choice. We do not guarantee housing placement or specific outcomes.